Safety program
As the world faces an unprecedented health crisis, we have put special measures in place to provide you with a safe and flexible travel experience.
“zero contact” policy
stringent cleaning and disinfection of stations and vehicles
social distancing practices and processes
Your safety as well as the safety of our employees is our top priority.Watch this video to learn more about our safety and cleaning measures.
Europcar App - MOVE WITH FLEXIBILITY
Europcar provides both flexible adjustments and cancellation free of charge for all of our customers. Change your booking at any time in the "Manage my booking" section.
Enjoy free and unlimited modifications,
Cancellation is free of charge up to 48 hours before the pick-up time.
For cancellations made later than this, a cancellation fee of CHF 75 / EUR 50 / GBP 45/ AUD 65/ NZD 50 / 370 DKK (depending on local currency) or the whole price of rental if value is lower, will be charged.
We strictly comply with hygiene and social distancing best practices
A thourough, multi stage sanitization process of our vehicles
Sanitized key placed in a sealed envelope
A thourough, multi stage sanitization process of our vehicles