Terms & Conditions

 

Terms and Conditions Deposit Policy

Please note that the Deposit policy below is applicable for rentals made in the following countries where Europcar operates its services directly: Belgium, France, Germany, Italy, Portugal, Spain and United Kingdom. For other countries, please click here.

When you arrive at the rental location, you will be asked to leave a deposit for your rental. The deposit amount will be blocked (not debited) on your payment card at pick-up time or, in the case of Online Check-In, it will be blocked within 48 hours before the pick-up. This amount will be deducted from the authorized expense limit on your payment card.

If you have prepaid your rental, the deposit amount is: €300 (or £250, or equivalent in your destination country currency)*.

If you have not already paid for your rental at the time of booking, then the price of the rental will also be authorised on your credit card. In this case, the total amount authorised on your credit card will be Rental price + €300 (or £250 or equivalent in destination country currency)*.

The deposit will be used for extra charges (e.g. fuel missing at return, extra-day, extra-mileage, one-way charge, etc.).

*When renting in Switzerland: For all vehicle categories U... (Premium Elite), L... (Luxury), W... (Luxury Elite), O... (Oversize), X... (Special) two different credit cards are required (no debit cards), except for vehicles with 6 or more seats (buses), and a higher deposit amount will be blocked.

Please find below information about deposit release time:

 

Situation

 

Deposit release time (after being invoiced)

Payment at return with the same payment card used for deposit

 

4 working days

 

Payment at return with another mean of payment (cash, other payment card, etc.) than the payment card used for deposit

 

Up to 30 days

 

 

Prepayment with extras (fuel, add driver, etc) to pay at return with the card used for deposit

 

4 working days

 

Prepayment with extras (fuel, add driver, etc) to pay at return with another mean of payment (cash, other payment card, etc.) than the card used for deposit

 

Up to 30 days

 

 

 

Prepayment without any extras, so no payment on the card used for deposit

 

Up to 30 days

 

You initiate your rental, made a deposit and finally change your mind and cancel your rental

 

Up to 30 days

 

 

 

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